Help Center/iOS/Installing Pickscan on iPhone and iPad (TestFlight)
iOSUpdated 24 September 2026 · 4 min read

Installing Pickscan on iPhone and iPad (TestFlight)

Before you begin

  • iOS 17 or later: The app requires an iPhone or iPad running iOS or iPadOS 17 or newer.
  • Apple ID: You must have an active Apple ID configured on your device to access TestFlight.
  • Internet connection: Pickscan requires an active Wi-Fi or mobile data connection to synchronise scans with your store. It does not work offline.
  • Companion status: The iOS app is designed as a companion to our Android and web interfaces. It does not yet include all of the features available on Android.

Install Pickscan through Apple TestFlight using this public link (open it on the iPhone or iPad you will use for picking):

https://testflight.apple.com/join/GEhNbcBx

For install or pairing problems, email help@smartcode.co.uk.

Installation steps

To install the Pickscan app, follow these steps:

  1. Install TestFlight: On your iPhone or iPad, open the App Store, search for TestFlight (by Apple), and install it.
  2. Open the Pickscan TestFlight link: On that same device, open https://testflight.apple.com/join/GEhNbcBx.
  3. Accept the invite: In TestFlight, tap Accept (or Start Testing) for Pickscan.
  4. Install Pickscan: TestFlight will show the Pickscan app. Tap Install (or Update if a previous version was installed).
  5. Open Pickscan: Once the installation finishes, tap Open to launch the app.

First launch and device pairing

First launch uses the same device pairing as Android. Operators do not sign in with Pickscan web or Android account credentials. On iOS, pairing is QR-only.

On first launch the app asks you to choose the platform your orders live on (for example Linnworks, Shopify, WooCommerce, Veeqo, or another integration that offers Pickscan).

Pickscan iOS Choose your platform screen listing Linnworks, Shopify and other integrations
Choose the platform Pickscan connects to
  1. In your Pickscan admin (Shopify, Linnworks, WooCommerce, Veeqo, or any other integration that offers it), open Devices and select Add device.
  2. A QR code appears. Codes refresh every 5 minutes. Generate a fresh code if the previous one has expired.
  3. On your iPhone or iPad, open Pickscan. When prompted, allow camera access so you can scan the QR code. Camera permission is requested as part of this pairing step.
iOS camera permission prompt asking to allow Pickscan to access the camera
Allow camera access so you can scan the pairing QR code
  1. Scan the QR code. On the connect screen, tap SCAN QR CODE and point the camera at the QR code from your admin.
Pickscan iOS Connect this iPhone screen with a Scan QR code button for Linnworks
Scan the QR code from your admin to connect this iPhone

If the account has reached its device limit, you will see Device not authorised. Contact your Pickscan admin, then tap SCAN AGAIN.

Pickscan iOS Device not authorised screen when the account has reached its device limit
Device not authorised when the account has reached its device limit
  1. Name the device and finish pairing. After a successful QR pair you will see Connected, the store connection (for example via Linnworks), and a device name field. Enter how this iPhone should appear under Devices in your admin, then tap FINISH SET-UP.
After a successful QR pair, Connected via Linnworks, device name, Finish set-up
After a successful QR pair, Connected via Linnworks, device name, Finish set-up
  1. Set up Face ID and/or a PIN when prompted.

PIN

After pairing, enter your 4-digit PIN to open the app. The PIN is not limited to one store platform.

Pickscan iOS PIN entry screen with four empty PIN dots and a numeric keypad
After pairing, enter your 4-digit PIN

After pairing, the device appears in your Pickscan admin Devices list.

After set-up

After Finish set-up the app opens on Orders with live channel orders (Linnworks example). Tabs are Orders and Stock.

After set-up, the Orders list with live Linnworks orders (customer names removed)
After set-up, the Orders list (customer names removed)

During picking you can enter a barcode from the keyboard instead of the camera. Tap the keyboard icon, then Enter barcode, type or paste the barcode, and tap Add.

iOS pick screen with Enter barcode modal, barcode 5012345678932, Cancel and Add buttons
Type or paste a barcode during pick if you are not using the camera scanner

On iPad, the same app and pairing process apply. iPad uses a split view with Orders and Stock.

For more on device codes across platforms, see Connecting your device with a device code.