Understanding the Pickscan dashboard

The Pickscan dashboard is the landing page when you click Pickscan in the WordPress admin sidebar. It gives you an at-a-glance view of today's scanning activity and device health.

Metric cards

Across the top of the dashboard, a row of cards summarises today's activity:

• Orders scanned today — the count of WooCommerce orders that have been fully picked and scanned today.
• Stock scans — the number of stock barcode scans recorded today by any connected device.
• Stock checks — the number of stock-check sessions completed today.
• Active users — app users who have logged in on a device today.
• Device status — total devices paired, broken down into online and offline.

Each card updates as new activity comes in; there's no need to refresh the page manually.

Operational insights

Below the metrics, the Operational Insights panel shows:

• First and last scan — the time of today's first and most recent scan activity, useful for confirming when your warehouse shift started and finished.
• Top user — the app user with the most scans today.
• Pending orders — the count of paid WooCommerce orders that have not yet been fully picked.

Recent activity

A live-updating log shows the most recent scanning events across all devices, with user name, device name, and timestamp. This is handy for spot-checking activity without opening individual order screens.

System health

A single indicator on the dashboard shows whether Pickscan's connection to the Smartcode backend is healthy. If the indicator turns red, check your WooCommerce API keys in Pickscan → Setup and your internet connection.

Feature spotlight cards

If any part of your setup is incomplete — for example, no app users yet, or no paired devices — the dashboard shows spotlight cards linking to the relevant setup step. Work through them in any order.

Related

• Setting up your Pickscan install on WooCommerce
• Managing users and devices