LinnworksUpdated 16 June 2026 · 2 min read

Setting up your Pickscan install

Walk through the Pickscan setup wizard to create your first app user, download the mobile app, connect your device, and configure printers.

Using the setup wizard

When you run Pickscan for the first time, the setup wizard guides you through initial configuration. Complete each step before using Pickscan in your warehouse.

Step 1: Create your first app user

The Pickscan for Android app is used for warehouse picking and stock management. Before connecting devices, you need to create at least one application user. All Pickscan mobile activity is tracked back to the user operating the device, for audit purposes.

Complete the following fields to set up your first user:

  • First Name (required) — The user's first name (2-50 characters, letters and spaces only).
  • Surname (required) — The user's surname (2-50 characters, letters and spaces only).
  • PIN Code (required) — A 4-digit PIN the user enters on the mobile app to log in. Type it manually or click Generate to create one automatically. The PIN is used to track user activity.
  • Supervisor (optional) — Toggle this on to grant supervisor permissions. Supervisor users have elevated permissions and can access additional features and settings in the Pickscan mobile app.
Tip

Note the PIN you created — you need it when signing in on the mobile app.

Once all required fields are completed, click Create User & Continue to proceed to the next step.

Step 2: Download the mobile app

Once you have created an app user, download the Pickscan mobile app on your Android devices.

  1. Open the Google Play Store

    On your Android device, open the Google Play Store.

  2. Search for Pickscan

    Use the search bar to find Pickscan.

  3. Install the app

    Select the Pickscan app from the search results and tap Install.

Step 3: Connect your device

When you reach Step 3, a 6-digit device code is automatically generated and displayed on the dashboard.

This code authenticates and connects your new Pickscan mobile app installation. The code is unique to your installation and should be entered exactly as displayed.

Once you have entered the code in the mobile app and the device is connected, click Continue to proceed to printer setup.

Step 4: Select printers and templates

Pickscan integrates with your Linnworks Virtual Printer to let you initiate prints at the packing stage via the Pickscan mobile app.

To configure your default printer and invoice template, select the values from the dropdowns and tap Continue to proceed.

Step 5: Confirmation

The final step confirms the setup of your first app user and your device initialisation status. You are now ready to use Pickscan in your warehouse.