Scanning a Linnworks order with Pickscan

Opening an order

To begin picking, open an order on the Pickscan mobile app in one of these ways:

• Tap it in the Orders list. The list shows the order number, the customer, the courier, the number of items and the order's age.
• Scan a barcode containing the Linnworks order number, for example on a printed pick note or invoice.
• Type the order number using the keypad icon at the top of the screen.

Once Pickscan has a valid order number it shows the order lines on screen, sorted by the Order Line Sort By setting (item category by default). Each line shows the product image, name and SKU, its bin location, and a quantity counter such as 0/4. Delivery details are shown below the lines.

Picking and scanning items

Pick each item and scan its barcode. Pickscan matches the scan against the barcode on each order line (and any additional barcodes set on the item in Linnworks), then updates the counter. The colour of the counter shows the line's progress:

• Grey - nothing scanned yet.
• Blue - the line is in progress: some, but not all, of its quantity has been scanned.
• Green - the line is complete: the full quantity has been scanned.

A scan that does not match any line is rejected with a message, Item with barcode '…' does not belong in this order. Tap OK to carry on scanning. Scanning a SKU rather than the item's barcode is rejected in the same way.

Completing the order

When every line is green the screen changes to Order Correct with a green tick. It shows the current label printer and a Print Label button.

• Tap Print Label to print the shipping label through your default printer. If the printer is not available the app shows a Label Error with the reason, for example Linnworks Virtual Printer (…) is not online. See Setting up label printing in Pickscan for Linnworks.
• Scan a printer barcode to switch to a different printer for this order.
• Use the back arrow to return to the Orders list without printing.