Managing Pickscan users
Add, manage, and disable the picker users who sign in to the Pickscan Android app. Each user needs a four-digit PIN to sign in.
Before you begin
- Ensure you have an active Pickscan subscription.
- Ensure you have admin access to your Shopify store.
Add a user
- Open Users
In the Pickscan admin, go to Users and select Add User.
- Enter the user's details
Fill in First Name and Surname. Enter a four-digit PIN Code or select Generate to create one automatically.
- Set permissions
Tick Supervisor if this user needs elevated permissions in the Android app. Leave it unticked for standard pickers.
- Create the user
Select Create User. The user card appears in the list immediately.
Make a note of the PIN before closing the modal — it is hidden by default once the user is created.
View or share a PIN
Open the menu on a user card and select View PIN, then select Reveal PIN to display the four-digit code.
Supervisor permissions
A supervisor user has elevated permissions in the Pickscan Android app, shown by the Supervisor badge on their user card. Standard pickers do not have these permissions.
Disable a user
Open the menu on a user card and select Disable. The user will no longer be able to sign in to the Pickscan Android app.
Disabling a user cannot be undone from the admin. Contact Pickscan support if you need to restore access for a disabled user.
What happens next
Once a user is created, they can sign in to the Pickscan Android app. See Using the Pickscan Android app for the sign-in steps.