Reviewing stock checks

How stock checks work

When a warehouse user performs a stock count on the Pickscan mobile app, the result appears on the Stock Checks page as a confirmation queue. Each entry shows what the user counted alongside the stock level Linnworks had at the time (the snapshot). You review the difference and decide whether to update the stock level in Linnworks.

Confirmation queue

The Stock Checks page shows four summary tiles at the top:

• Awaiting — counts queued for confirmation.
• Confirmed today — counts resolved in the last 24 hours.
• Net variance pending — total units across all pending counts that do not match the snapshot.
• Largest pending — the biggest single discrepancy in the queue.

Below the summary, each stock check appears in a table with the following columns:

Column	Description
Date	When the count was submitted
User	Who performed the count
Item	Product name
Location	Warehouse location
SKU	Stock keeping unit
Barcode	Product barcode
Snapshot	Stock level in Linnworks at the time of the count
Count	Quantity the user physically counted
Count Value	Monetary value of the count
Variance	Difference between the count and the snapshot
Actions	Confirm button, or confirmation status

Filtering stock checks

Use the search fields above the table to narrow the results:

• From / To — date range.
• User — filter by the user who performed the count.
• SKU — filter by stock keeping unit.
• Barcode — filter by barcode.
• Location — filter by warehouse location name.
• Item — filter by item name.

Confirming a stock check

When a count has a variance (the count does not match the snapshot), an orange Confirm button appears in the Actions column. Counts with zero variance show No action needed.

1. Click Confirm

   The reconciliation page opens, showing the snapshot, the variance, and a breakdown of stock movements since the count.

2. Review movements since the count

   The Since count section shows net stock changes since the count was taken — sales, returns, and manual adjustments. This helps explain whether the variance is expected.

3. Check the History tab

   The History tab shows a merged timeline of Linnworks and Pickscan events for the item over the last 30 days. Use the source filter pills to show or hide Linnworks events, Pickscan events, or adjustments only.

4. Confirm the stock level

   The Confirm stock level card shows the counted quantity. Adjust the number if needed, then click Set stock level in Linnworks. Pickscan updates the stock level in Linnworks and returns you to the confirmation queue.

Reconciliation page tabs

The reconciliation page has five tabs:

• History — a merged timeline of Linnworks and Pickscan events for the item. Shows sales, returns, purchase orders, manual adjustments, scans, picks, and counts.
• Sold — commercial sales only, with order reference, channel, and quantity.
• Consumption — consumption data from Linnworks (when available).
• Statistics — sold statistics from Linnworks (when available).
• Details — item details from Linnworks (when available).