LinnworksUpdated 28 October 2026 · 3 min read

Reviewing stock checks

How stock checks work

When a warehouse user counts stock on the Pickscan mobile app, the result appears on Stock Checks as a confirmation queue. You review each count against the Linnworks stock level at the time (the snapshot), then confirm it to set the stock level in Linnworks.

Open Pickscan from Apps in Linnworks, then choose Stock Checks.

The heading is Confirmation queue. The subtitle is Review counts submitted from the Pickscan mobile app and confirm each one to set the stock level in Linnworks.

The confirmation queue
The confirmation queue

Summary cards

CardMeaning
AWAITINGCounts queued for confirmation.
CONFIRMED TODAYResolved in the last 24h.
NET VARIANCE PENDINGUnits yet to confirm.
LARGEST PENDINGBiggest discrepancy in queue.

Filters

Use the fields above the table, then click SEARCH:

  • FROM / TO — date range
  • USER
  • SKU
  • BARCODE
  • LOCATION
  • ITEM

Queue columns

ColumnDescription
DATEWhen the count was submitted
USERWho performed the count
ITEMProduct name
LOCATIONWarehouse location
SKUStock keeping unit
BARCODEProduct barcode
SNAPSHOTStock level in Linnworks at the time of the count
COUNTQuantity the user physically counted
COUNT VALUEMonetary value of the count
VARIANCEDifference between the count and the snapshot
ACTIONSConfirm button, or confirmation status

Confirming a stock check

When a count has a variance (the count does not match the snapshot), a Confirm button appears in the Actions column. Counts with zero variance show No action needed.

  1. Click Confirm

    The reconciliation page opens, showing the snapshot, the variance, and a breakdown of stock movements since the count.

    The reconciliation page for one count
    The reconciliation page for one count
  2. Review movements since the count

    The Since count section shows net stock changes since the count was taken — sales, returns, and manual adjustments. This helps explain whether the variance is expected.

  3. Check the History tab

    The History tab shows a merged timeline of Linnworks and Pickscan events for the item over the last 30 days. Use the source filter pills to show or hide Linnworks events, Pickscan events, or adjustments only.

  4. Confirm the stock level

    The Confirm stock level card shows the counted quantity. Adjust the number if needed, then click Set stock level in Linnworks. Pickscan updates the stock level in Linnworks and returns you to the confirmation queue.

If a count looks wrong, ask the user to count the item again on the mobile app, then confirm the new count and enter the correct quantity in the Confirm stock level card.

Note

Once a stock check has been confirmed, it cannot be changed. The Actions column shows Confirmed on with the date and time.

Reconciliation tabs

The reconciliation page has five tabs:

  • History — a merged timeline of Linnworks and Pickscan events for the item. Shows sales, returns, purchase orders, manual adjustments, scans, picks, and counts.
  • Sold — commercial sales only, with order reference, channel, and quantity.
  • Consumption — consumption data from Linnworks (when available).
  • Statistics — sold statistics from Linnworks (when available).
  • Details — item details from Linnworks (when available).